Terms of Service

Last updated: September 7, 2026

Welcome to Dolce Aura By Archana. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. General

This website is operated by Dolce Aura By Archana. We sell handmade products including candles, jewellery, resin products, home décor and other handmade items.

We reserve the right to update, modify, or discontinue any product or service without prior notice.

2. Products

Our products are handmade and may have slight variations in colour, size, texture, finish, or appearance. These natural variations are part of the handmade nature of our products and are not considered defects.

Product images are provided for reference. Actual colours may vary slightly depending on your device or screen settings.

3. Orders

By placing an order, you agree to provide accurate and complete information.

We reserve the right to cancel or refuse an order in situations including incorrect pricing, product availability issues, suspected fraudulent activity, or incorrect customer information.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Prices may change without prior notice. Payment must be completed using the payment methods available on our website.

5. Shipping

Orders will be shipped to the address provided by the customer during checkout.

Delivery times may vary depending on the destination, courier service, weather, holidays, or other circumstances beyond our control.

Once an order has been handed over to the shipping carrier, delays caused by the carrier may be outside our control.

6. Returns, Refunds and Exchanges

Returns, refunds, cancellations, and exchanges are subject to our Refund and Cancellation Policy.

Customers are encouraged to review our refund policy before placing an order.

7. Damaged Products

If your order arrives damaged, please contact us as soon as possible with clear photographs or videos of the package and product.

We will review the issue and provide assistance according to our applicable refund/replacement policy.

8. Handmade Products

Because our products are handmade, minor differences between products may occur. Such differences do not affect the functionality or intended use of the product.

9. Intellectual Property

All content on this website, including photographs, product designs, logos, text, graphics, and branding, belongs to Dolce Aura By Archana unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our written permission.

10. Website Use

You agree not to use our website for unlawful purposes or to interfere with the security or proper functioning of the website.

11. Limitation of Liability

To the extent permitted by applicable law, Dolce Aura By Archana will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

13. Contact Us

If you have questions about these Terms of Service, please contact us:9620146277

Dolce Aura By Archana
Email: Saisreecreation24@gmail.com
Phone: +91-9620146277
Address: Sai Silicon city ,Bangalore-66